Privacy Policy

Information you provide. When you contact us, request a quote, or submit an inquiry through our contact form, we collect the information you choose to give us — such as your name, email address, company, and the contents of your message.

Information collected automatically. When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring URLs, and the dates and times of your visits, including through cookies and similar technologies.

Business information. In the course of providing wholesale distribution and supply-chain services, we may process business and transaction information relating to our partners, suppliers, and the orders we fulfill.

We use the information we collect to:

• respond to your inquiries and provide the information or services you request;
• operate, maintain, and improve our website and Services;
• manage partner, supplier, and customer relationships and fulfill orders;
• send administrative or service-related communications;
• detect, prevent, and address security issues, fraud, or misuse; and
• comply with our legal obligations and enforce our agreements.

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf — for example, website hosting, email delivery, and analytics — and who are permitted to use the information only to provide those services to us;
• Marketplace, logistics, and fulfillment partners as necessary to provide our distribution services;
• Legal and safety recipients where required by law, regulation, legal process, or to protect the rights, property, or safety of OneHeart Group, our users, or others; and
• Successors in connection with a merger, acquisition, financing, or sale of assets.

We use cookies and similar technologies to operate our website, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain processing. To exercise any of these rights, contact us using the details below. You may also unsubscribe from non-essential communications at any time.

Our website may contain links to third-party sites and services that we do not operate. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

Our Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We are based in the United States, and the information we collect is processed in the United States. If you access the Services from outside the United States, you understand your information may be transferred to and processed in the United States.

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Services after an update constitutes acceptance of the revised Policy.

If you have questions about this Policy or our privacy practices, contact us at info@oneheartgroup.com.